Best Western Plus Waterville Grand Hotel

ex. Holiday Inn Waterville

375 Main Street, Waterville, ME, United States, 04901show map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  57 reviews
Overview

Best Western Plus Waterville Grand is a 3-star hotel offering free self-parking, a tennis court and a golf course. The property opened in 1969 and features luxurious architecture.

Major Waterville sights, such as State Capitol and Maine Made Shop are located nearby. Such tourist places as a museum, monuments and a college are fairly close by.

A short walk to lakes and parks as well as ski resorts.

Best Western Plus Waterville Grand Hotel enjoys a prime location within a 40-minute drive to Augusta airport.

Rooms

Guests of Best Western Plus Waterville Grand Hotel are offered to take advantage of wireless internet, LCD flat panel TV, a private safe, pay TV and a laptop provided in non-smoking rooms. They are fitted with spacious bathrooms with a roll in shower, complimentary toiletries and a sink.

Eat & Drink

Those staying at Best Western Plus Waterville Grand Hotel can sit down to a delicious breakfast. The property offers a full service restaurant serving Irish cuisine. Serving a wide range of dishes, Cappza's Pizza and Governor's Restaurant can be reached within 5 minutes’ walk.

Services

Guests can benefit from car rentals available at the hotel.

Relax

Parents will find cribs, a special menu and a pool for their children on-site. Best Western Plus Waterville Grand Hotel provides a gym and a fitness centre to help guests keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2011.  Number of rooms:   138.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage

Locker room

24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Golf course
  • Fishing

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Hearing impaired services
  • Wake up service
  • Newspaper service

Dining

  • Free American breakfast
  • Continental breakfast
  • Restaurant
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Free breakfast

Business

  • Business centre
  • Exhibition space
  • Meeting/ Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children

  • Children's menu
  • Children's pool

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Garden area
  • Spa & wellness centre
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bath/ Shower
  • Hair dryer
  • Free toiletries
  • Sink

Self-catering

  • Microwave

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Data ports
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREEExtra bedChildren above
18 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Mainegeneral Medical CtrMainegeneral Medical Ctr3000 ft
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O'Brien's Irish Restaurant & PubO'Brien's Irish Restaurant & Pub300 ft375 Main St.
Governor's RestaurantGovernor's Restaurant400 ft356 Main Street
Ming Lee Chinese RestaurantMing Lee Chinese Restaurant400 ft365 Main St
Cappza's PizzaCappza's Pizza300 ft10 Waterville Commons Dr
Friendly's RestaruantFriendly's Restaruant400 ft373 Main St
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T J's Classic BilliardsT J's Classic Billiards2.5 mi
Brookside PaintballBrookside Paintball9.1 mi
Waterville Historical Scty LibWaterville Historical Scty Lib1.7 mi
Northern Stars PlanetariumNorthern Stars Planetarium2.5 mi
Waterville Parks and RecreationWaterville Parks and Recreation1.5 mi
Sacred Heart Soup KitchenSacred Heart Soup Kitchen1.2 mi
Colby CollegeColby College1.0 mi
Thomas CollegeThomas College2.7 mi
Inland HospitalInland Hospital2.2 mi
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Getting around
Airports
Robert Lafleur (WVL)3.2 mi
Central Maine Airport of Norridgewock (OWK)15.0 mi
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Reviews
7.4
Very goodBased on  57  reviews

Rating by category:

7.4
Location
7.9
Rooms
6.6
Service
6.0
Dining
  • 7.8
    Fabulous

    Adequate.

    Room was clean, hotel appears well maintained for its age.

    Service in dining room was very slow. Long distances from rooms to lobby/dining. If we stayed there again, I would ask for a room closer to the lobby.

  • 9.6
    Exceptional

    It was a totally renovated, very clean hotel with state-of-the-art features including extremely high-speed WiFi. Breakfast (up to $7/person) in their comfortable full-service restaurant was included, and enough to provide a full sit-down breakfast such as bacon/sausage 2 eggs, toast, country potatoes, juice & coffee (gratuity extra). For us it was a chance stop-over for us on a long road trip and we were most favorably surprised.

    We had no problems at all.

  • 10.0
    Exceptional

    arrived later than expected and the staff was most helpful. clean, quiet and comfortable.

  • 4.6
    Guest rating

    The smell was terrible. The minute we walked in it was awful. The gym equipment was awful if you were even able to get them to work. The pool and attendant were sketchy at best and we opted to turn around and go back to our room. If we didn't have to be there for an early morning game, we would have left.

  • 7.8
    Fabulous

    I enjoyed most of the staff, they were mostly all friendly and accommodating. Even had a conversion with a couple. The restaurant ladies were all extremely friendly, especially the one that mostly waited on us. We were/are in room 108 and she brought us food. Picked up our plates, was friendly with our dog and when I came a little before 11 to eat breakfast and tried to tip. Extra, she said no, it's no problem. But I left it for her anyway. I wish I knew her name. She's tiny, longer hair, was in a pony tail and she was a younger lady. Hopefully that will let you know who she is because she was amazing.

    The only one thing I was upset about is one day when I got out of the pool and asked for a towel, the lady didn't answer me at all. Just got the towel and when I said thank you, she didn't respond. I was just drying of by the table to put my clothes over my baking suit then I was heading back to my room. She said, you know there's a locker room right over there. That's when I told her I was just drying off before I went back to my room. She said oh. Then seemed a little friendlier. But nothing I hate more is when I'm talking to someone who's job is to help me and I get no response.

  • 7.0
    Very good

    The wait staff in the attached restaurant was fantastic. Very pleasant, prompt and professional.

    Rooms were dated and cleanliness was not a priority.

  • 7.4
    Very good

    The room was large, the bed comfortable & the bathroom well appointed and very clean.

    We arrived on Sunday late afternoon and were not told about their restaurant being open that night. We tried the door to what we thought was the restaurant but it was the pub which was not open on Sunday night. Nothing was open in the area so we ended up having a snack at Tim Horton's which was barely edible. If the desk person had informed us about the hotel and what it offered we could have had dinner at the restaurant. We had a fine breakfast at the restaurant on Monday morning. The coffee wasn't so great though - not hot enough and not strong enough for us.

  • 9.6
    Exceptional

    Our family liked everything. People were pleasant and friendly. Room was clean functional. The hotel restaurant had really good for a reasonable price. I still dream of the seafood chowder and proper oyster crackers washed down with an ice cold pint. Pool was very large and fun.

    Had a great experience, but tub drained slow and shower head leaked. I would recommend moving the refrigerator cabinet from in from of the A/C unit. The cabinet doesn't allow for efficient circulation around the room. Closet didn't seem wide enough to hang cloths and close the door.

  • 10.0
    Exceptional

    We really enjoyed the pool and hot tub, as well as having a restaurant right there after a long drive. The staff were all so friendly and helpful!

  • 7.4
    Very good

    No bathroom fans work

  • 7.4
    Very good

    Liked the pool and hot tub also good breakfast

  • 5.0
    Guest rating

    Quiet

    Bathroom needs extensive repairs

  • 10.0
    Exceptional

    In one word, Excellent!!!

  • 7.8
    Fabulous

    Big and clean room

    It was really loud at night because of the highway next to the window

  • 8.8
    Superb

    Old smell of smoke in the hallways.

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Highlights
7
Very goodBased on  57 reviews
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREEExtra bedChildren above
18 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Robert Lafleur (WVL)3.2 mi
Central Maine Airport of Norridgewock (OWK)15.0 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room