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Best Western Plus Waterville Grand Hotel

ex. Holiday Inn Waterville

375 Main Street, Waterville, Maine, United States, 04901  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Plus Waterville Grand Hotel

Wi-Fi
Parking

On-site car park

Luggage storage

Locker room

24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Spa & wellness centre

Overview

Best Western Plus Waterville Grand is a 3-star hotel offering free self-parking, a tennis court and a golf course. The property opened in 1969 and features luxurious architecture.

Major Waterville sights, such as State Capitol and Maine Made Shop are located nearby. Such tourist places as a museum, monuments and a college are fairly close by.

A short walk to lakes and parks as well as ski resorts.

Best Western Plus Waterville Grand Hotel enjoys a prime location within a 40-minute drive to Augusta airport.

Rooms

Guests of Best Western Plus Waterville Grand Hotel are offered to take advantage of wireless internet, LCD flat panel TV, a private safe, pay TV and a laptop provided in non-smoking rooms. They are fitted with spacious bathrooms with a roll in shower, complimentary toiletries and a sink.

Eat & Drink

Those staying at Best Western Plus Waterville Grand Hotel can sit down to a delicious breakfast. The property offers a full service restaurant serving Irish cuisine. Serving a wide range of dishes, Cappza's Pizza and Governor's Restaurant can be reached within 5 minutes’ walk.

Services

Guests can benefit from car rentals available at the hotel.

Relax

Parents will find cribs, a special menu and a pool for their children on-site. Best Western Plus Waterville Grand Hotel provides a gym and a fitness centre to help guests keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2011.  Number of rooms:   138.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Locker room
  • Lift
  • Vending machines
  • Ice machine
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Fishing

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Hearing impaired services
  • Wake up service
  • Shops/Commercial services
  • Newspaper service

Dining

  • Free American breakfast
  • Continental breakfast
  • Restaurant
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Free breakfast

Business

  • Business centre
  • Exhibition space
  • Meeting/ Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children

  • Children's menu
  • Children's pool

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds
  • In-room sink

Bathroom

  • Bath/ Shower
  • Hair dryer
  • Sink
  • Toilet

Self-catering

  • Microwave

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Data ports
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 18 years
Existing bedding FREE
Extra bed USD 10
Children above
18 years or adults
Extra bed USD 10
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are allowed on request.

How to reach hotel

hotel Best Western Plus Waterville Grand Hotel Waterville location
Show big map »

Hotel Address:

375 Main Street, Waterville, Maine, United States, 04901

Get directions
Airports
  • Robert Lafleur (WVL)
    3.2 mi
  • Central Maine Airport of Norridgewock (OWK)
    15.0 mi
Restaurants
  • O'Brien's Irish Restaurant & Pub (cuisine: American, Irish)
    300 ft
  • Governor's Restaurant (cuisine: American, Italian)
    400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of rooms:
    138

Rooms and availability

Best Western Plus Waterville Grand Hotel photos Room
Guest Room
  • Room size:

    325 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Free internet access
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Voice mail
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Sink
  • Toilet
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Computer hookup
  • Radio
Best Western Plus Waterville Grand Hotel photos Room
King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Free internet access
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Voice mail
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Guest toiletries
  • Sink
  • Toilet
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Computer hookup
  • Radio
Best Western Plus Waterville Grand Hotel photos Exterior
King Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:LCD TV
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

This smoking king bedroom is ADA accessible. This room features a spacious bathroom with a bath tub, shower seat and many grab bars. Other ADA features include a lower closet, lower view port and visual fire alarm. Communication devices are available at the front desk at no additional charge. A discounted breakfast is included for up to two guests!

Best Western Plus Waterville Grand Hotel photos Room
King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Voice mail
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Computer hookup
  • Radio
Standard Room Mobility accessible
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Free internet access
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:LCD TV
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Standard Accessible - interconnecting room(s) available, alarm clock, wake-up service, coffee/tea maker, ironing facilities, inhouse movies, microwave, Breakfast, refrigerator, hair dryer, desk, air conditioning

Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Double beds

  • Check Prices
Room Description:

Twin room sole use

Twin Room for Single Use Mobility accessible
  • Max occupancy:

    1 person

  • Bed type:

    2 Double beds

  • Check Prices
Room Description:

Twin room sole use

Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 King-size bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:High speed internet
  • Dining:Refrigerator
  • Media:Television
Room Description:

Single room with child extra bed

Single Room Mobility accessible
  • Max occupancy:

    1 person

  • Bed type:

    1 King-size bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:High speed internet
  • Facilities for disabled
  • Dining:Refrigerator
  • Media:Television
Room Description:

Single room with child extra bed

Triple Room Mobility accessible
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:High speed internet
  • Facilities for disabled
  • Dining:Refrigerator
  • Media:Television
Room Description:

Triple room

Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:High speed internet
  • Bedding:Sofa bed
  • Dining:Refrigerator
  • Media:Television
Room Description:

Triple room with child extra bed

Wheelchair Accessible Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Room - Wheelchair Adapted

Dormitory Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Free internet access
  • Facilities for disabled
  • Dining:Microwave
  • Refrigerator
Room Description:

Accessible 1 King Bed - interconnecting room(s) available, wake-up service, alarm clock, coffee/tea maker, smoking policy - non-smoking available, inhouse movies, ironing facilities, microwave, Breakfast, refrigerator, hair dryer, desk, air conditioning

Dormitory Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • + More
  • General:Free internet access
  • Dining:Microwave
  • Refrigerator
Room Description:

Roll In Shower 1 King Bed - interconnecting room(s) available, alarm clock, wake-up service, coffee/tea maker, ironing facilities, inhouse movies, smoking policy - non-smoking available, microwave, Breakfast, refrigerator, hair dryer, desk, air conditioning

Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

QUADRUPLE TWO DOUBLE BEDS NON SMOKING ACCESSIBLE. BED & BREAKFAST. Standard rate

Quadruple Room Mobility accessible
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Facilities for disabled
Room Description:

QUADRUPLE TWO DOUBLE BEDS NON SMOKING ACCESSIBLE. BED & BREAKFAST. Standard rate

Best Western Plus Waterville Grand Hotel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Colby College Museum of Art1.0 mi
    5600 Mayflower Hl
  • Maine Made Shop1.5 mi
    93 Main St Ste 1

Restaurants nearby

  • O'Brien's Irish Restaurant & Pub300 ft

    Address: 375 Main St.
    Phone: 12078730111

    57% likes this, based on 49 reviews
    Cuisine: American, Irish
    Price Range: USD 8 - USD 27

  • Ming Lee Chinese Restaurant400 ft

    Address: 365 Main St
    Phone: 207-873-2828

    80% likes this, based on 53 reviews
    Cuisine: Chinese

  • Friendly's Restaruant400 ft

    Address: 373 Main St
    Phone: 207-872-4598

    75% likes this, based on 30 reviews
    Cuisine: American

  • Governor's Restaurant400 ft

    Address: 356 Main Street
    Phone: (207) 872-0677

    60% likes this, based on 70 reviews
    Cuisine: American, Italian

  • Cappza's Pizza300 ft

    Address: 10 Waterville Commons Dr
    Phone: 207-873-7770

    67% likes this, based on 30 reviews
    Price Range: USD 5 - USD 15

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of rooms:
    138

Best Western Plus Waterville Grand Hotel Reviews

Guest reviews are submitted by our customers after their stay at Best Western Plus Waterville Grand Hotel

7.6
FabulousBased on66 reviews

Rating by category:

Location
7.4
Rooms
7.9
Service
6.6
Dining
6.0

Guest reviews

  • Jane
    June  2018
    7.8

    Adequate.

    Room was clean, hotel appears well maintained for its age.

    Service in dining room was very slow. Long distances from rooms to lobby/dining. If we stayed there again, I would ask for a room closer to the lobby.

  • Older travelers
    9.6

    It was a totally renovated, very clean hotel with state-of-the-art features including extremely high-speed WiFi. Breakfast (up to $7/person) in their comfortable full-service restaurant was included, and enough to provide a full sit-down breakfast such as bacon/sausage 2 eggs, toast, country potatoes, juice & coffee (gratuity extra). For us it was a chance stop-over for us on a long road trip and we were most favorably surprised.

    We had no problems at all.

  • 10.0

    arrived later than expected and the staff was most helpful. clean, quiet and comfortable.

  • 8.2

    The location, the comfort and the friendliness of the staff. The price was also quite reasonable.

  • 3.8

    Ground floor below our room smelled strongly like frequent smoking. Room not clean. Staff unpleasant.

  • 9.6

    Location near I-95 was very convenient. Beds were very comfortable; bathrooms roomy; rooms quiet. Breakfasts were good.

  • 7.0

    heated pool, hot tub

    not handicap friendly,, need more handicap parking

  • 4.6

    The smell was terrible. The minute we walked in it was awful. The gym equipment was awful if you were even able to get them to work. The pool and attendant were sketchy at best and we opted to turn around and go back to our room. If we didn't have to be there for an early morning game, we would have left.

  • 9.2

    Clean rooms, friendly staff

    Bed are a little hard for my taste.

  • 7.8

    I enjoyed most of the staff, they were mostly all friendly and accommodating. Even had a conversion with a couple. The restaurant ladies were all extremely friendly, especially the one that mostly waited on us. We were/are in room 108 and she brought us food. Picked up our plates, was friendly with our dog and when I came a little before 11 to eat breakfast and tried to tip. Extra, she said no, it's no problem. But I left it for her anyway. I wish I knew her name. She's tiny, longer hair, was in a pony tail and she was a younger lady. Hopefully that will let you know who she is because she was amazing.

    The only one thing I was upset about is one day when I got out of the pool and asked for a towel, the lady didn't answer me at all. Just got the towel and when I said thank you, she didn't respond. I was just drying of by the table to put my clothes over my baking suit then I was heading back to my room. She said, you know there's a locker room right over there. That's when I told her I was just drying off before I went back to my room. She said oh. Then seemed a little friendlier. But nothing I hate more is when I'm talking to someone who's job is to help me and I get no response.

  • 10.0

    Easy access, right off of the highway. Hotel and resturant staff were extremely accommodating.

    It was great, no problems.

  • 9.0

    It was close to our family. The hot tub was great!

    The restaurant was very good. We had vouchers for breakfast which was good because the menu was pricey, especially for lunch and dinner.

  • 9.6

    Very friendly

  • 7.0

    The wait staff in the attached restaurant was fantastic. Very pleasant, prompt and professional.

    Rooms were dated and cleanliness was not a priority.

  • 7.4

    The room was large, the bed comfortable & the bathroom well appointed and very clean.

    We arrived on Sunday late afternoon and were not told about their restaurant being open that night. We tried the door to what we thought was the restaurant but it was the pub which was not open on Sunday night. Nothing was open in the area so we ended up having a snack at Tim Horton's which was barely edible. If the desk person had informed us about the hotel and what it offered we could have had dinner at the restaurant. We had a fine breakfast at the restaurant on Monday morning. The coffee wasn't so great though - not hot enough and not strong enough for us.

How to reach hotel

hotel Best Western Plus Waterville Grand Hotel Waterville location
Show big map »

Hotel Address:

375 Main Street, Waterville, Maine, United States, 04901

Get directions
Airports
  • Robert Lafleur (WVL)
    3.2 mi
  • Central Maine Airport of Norridgewock (OWK)
    15.0 mi
Restaurants
  • O'Brien's Irish Restaurant & Pub (cuisine: American, Irish)
    300 ft
  • Governor's Restaurant (cuisine: American, Italian)
    400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of rooms:
    138